About Us

Sync Virtual Assistants
Your Personal Virtual Assistant Partner — Powered by Expertise, Technology & Trust.

Who We Are

Welcome to Sync VA, a professional virtual assistant service built to help busy entrepreneurs, real estate professionals, coaches, and growing businesses stay organized, save time, and scale faster.

Sync VA is led by Luke Muga, a real estate graduate, B2B professional, e-commerce specialist, and tech-savvy virtual assistant who blends analytical thinking, modern tools, and hands-on experience to deliver exceptional support.

We operate using a solopreneur-led, team-supported model:
You work directly with one dedicated expert — backed by a flexible network of highly skilled virtual assistants available whenever you need extra capacity.

This approach gives you:

  • Personal attention

  • Professional execution

  • Agency-level capacity

  • Consistent quality

Our Story

Sync VA was born from a simple belief:

       Every business deserves reliable, modern, and affordable virtual support that actually understands their industry

 With a background in real estate studies, business operations, e-commerce, and web development, I discovered a passion for helping busy professionals streamline their workload and create more time for growth.

After working with business owners, real estate agents, and entrepreneurs across different sectors, one thing became clear:

Most people don’t need a big agency —They need a smart, trusted assistant who thinks like a business partner.

That’s exactly what Sync VA delivers.

The Sync VA Model: Personal Expert + Extended Team

At Sync VA, you get the best of both worlds.

A dedicated personal virtual assistant (your main point-of-contact)

who handles:

  • Communication

  • Task execution

  • Workflow planning

  • Reporting

  • Quality control

A trusted behind-the-scenes support team –available whenever workload increases or projects require extra hands.

This model ensures:

  • Reliability

  • Speed

  • Scalability

  • Professionalism

  • One consistent person overseeing everything

So whether you’re a solo entrepreneur or a busy real estate agency, Sync VA can comfortably support your growth.

 

Why Clients Choose Sync VA

✔ Real Estate Expertise
As a real estate graduate, I bring industry-specific knowledge perfect for RE agents, brokers, and property managers.

✔ Tech-Savvy & Automation Driven
From website management to digital tools, automation, and CRM support — we help you run smarter.

✔ Multi-Niche Skillset
Real estate, e-commerce, admin tasks, research, marketing — SyncVA covers all your essential business needs.

✔ Personal Yet Scalable
You get one dedicated expert with a backup team behind the scenes.

✔ Affordable Professional Support (Kenya Advantage)
Top-tier quality without agency pricing.

✔ Clear Communication & Reliability
Professional, organized, and committed to your business success.

✔ Fast Turnaround & Accountability
Daily, weekly, or monthly reports so you always know what’s happening

What We Do

Sync VA provides a wide range of results-focused virtual assistant services, including:

Real Estate Virtual Assistant Services

  • Lead generation & CRM updates

  • Property listings & data management

  • Appointment scheduling

  • Email outreach

  • Social media posting for listings

  • Market research

E-Commerce & Administrative Support

  • Shopify & WordPress updates

  • Order tracking & customer support

  • Inventory checks

  • Product uploads

  • Back-office tasks

General Virtual Assistance

  • Calendar and email management

  • Meeting scheduling

  • Travel arrangements

  • Research & data entry

  • File organization

  • Document preparation

Digital & Web Support

  • Website updates

  • Basic WordPress assistance

  • Content posting

  • Social media support

  • Canva, Trello, Slack, Notion

How We Work With You

Our workflow is simple, transparent, and optimized for productivity.

1. Discovery Chat

We understand your goals, challenges, and the exact support you need.

2. Workflow Setup

We create a customized system using the tools you prefer (Google Workspace, Trello, Notion, CRM, etc.)

3. Task Execution

Your assistant handles daily operations, admin tasks, real estate work, or e-commerce support.

4. Reporting & Communication

Weekly or daily updates — depending on your preference.

5.Continuous Optimization

We refine workflows to save you even more time and money.

Our Promise to You

At Sync VA, we believe in clarity, reliability, and real value.

You’ll always get:

  • Honest communication

  • Professional standards

  • High-quality output

  • Confidentiality

  • Consistent delivery

  • A partner who cares about your business

Your success is our success — and your time is our priority. 

Let’s Move Your Business Forward

Ready to get expert virtual assistant support tailored to your needs?

Click below to start the conversation:

💬 Chat With Sync VA on Whatsapp

Or email: support@syncva.co.ke

Let’s work together — and build the systems that let you grow faster, work smarter, and stay organized.

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